Because whether you’re implementing e-Government services now, or plan on doing it later, approaching mandates mean the grace period will soon be over.

With years of expertise in building online commerce systems for some of the world's largest media companies, international air carriers and well-respected oil and gas consortiums, Quantum Art brings a depth of commercial world expertise to bear in helping local government create e-Government services and technologies.

So what exactly is an e-Government service?

Put in the broadest possible terms, an e-Government service is an online application that replaces a trip to the City or County Hall for residents and businesses.  This application can provide any kind of information or transactional service and is available to constituents electronically on a 24/7 basis.

Within this broad definition, Quantum Art uses a structured and proven approach to e-government services, providing increasing value to government organizations and their constituents:

LEVEL	SERVICE	DEFINITION	EXAMPLES
1	Published Information	One-way, outbound communications.	› › › › General Information Meeting Minutes Ordinances Searchable Data
2	Requests for Service	A request for service or follow-up not requiring any additional communication beyond the original submission (assuming that the original information provided was complete).	› › › › Tree-Trimming Fire Inspection Noise Complaint Pest Report
3	License or Permit	A communication or interaction requiring verification of identity or two-way interaction.	› › › Building Permit Engineering Permit Business License
4	E-Commerce	An online financial transaction.	› › › › Property Assessment Business Tax Payment Parking Ticket Utility Bill

How does the QP7.Framework address e-Government services?

Quantum Art believes that e-Government services start with efficient content management that builds a foundation for transactional services, whether it’s pothole reporting or more sophisticated parking ticket payment.  To that end, QP7.GOV is equipped with forms management capabilities and e-commerce extensions that can allow any local agency to start providing online services in a matter of weeks.

As a start, we generally take into consideration the e-services framework Quantum Art has developed to address local government needs:

QP7.GOV – EXTENSIBLE SERVICES

Q P 7 . G O V		IMPLEMENTATION
QP7.GOV General › › › Graphical User Interface Built-in ADA Compliance Secure, browser-based access Online Content Management - Level 1 Information Publishing › Complete system for online publishing - administration, content and template tools. Online Forms Creation - Level 2 Service Requests › Business-user interface for creating simple interactive forms and underlying tables. Online Application Development - Level 3 and 4 Services › Open framework for building Licensing/Permitting and e-Commerce Services.	Q-EXTENSIONS Application Modules › › Pre-built modules for Level 3 and 4 Services. Custom-built modules for Level 3 and 4 Services. Integration Extensions › › Pre-built extensions for internal and external integrations. Custom-built extensions for internal and external integrations. .	PRIMARY SERVICES Design › › › Workflow design & configuration Customized Templates Content Layout EXTENDED SERVICES Development & Integration › › › › Application Module development Integration Extension development Custom Integration Services E-Commerce Integration Support › › Service Contracts Training